Platform

A business AI control room built around the customer journey.

Beaco connects the website, AI knowledge, visitor context, conversations, lead signals and human operators in one operating layer.

Core operating layers

Everything the business needs around one visitor.

Instead of treating chat, website data and sales intent as separate tools, Beaco keeps them connected to the same conversation and workspace.

01

Premium website widget

A refined, responsive customer interface with quick prompts, file sharing, voice-to-text, history, language settings and optional precise location sharing.

02

Shared Inbox

Open, assign, transfer, resolve, dismiss, reopen and review customer conversations from one structured thread.

03

Visitor 360°

See current page, referrer, recent journey, language, browser, device, repeat visits and location context when available.

04

Website Intelligence

Discover public pages, crawl them in visible worker queues, store page-level knowledge and monitor freshness, failures and coverage.

05

Lead Intelligence

Turn real customer behavior into practical maturity signals such as New, Engaged, Qualified and Hot.

06

Operator Intelligence

Translate incoming messages to English, improve operator drafts and send the approved meaning back in the visitor’s language.

Conversation lifecycle

Keep continuity from first answer to human takeover.

Beaco is designed so the visitor never has to start again simply because the conversation changed state.

1
AI-first arrivalBeaco answers from verified business knowledge before a human joins.
2
Instant human pathIf the visitor explicitly asks for a person or judgment is required, an operator can take over the same thread.
3
Human takeover lockOnce an operator joins, automatic customer-facing AI stops. AI continues privately as an assistant.
4
Closed-chat historyResolved and dismissed conversations remain available by date and can be reopened as the same historical thread.
Protected operations

Delete from Inbox without losing platform awareness.

Pro operators can remove a conversation from their Inbox while a protected audit copy remains available to Super Admin with workspace identity, deleting operator, timestamps and message snapshot. Visitor Intelligence also includes controlled visitor deletion.

Audit-aware deletionRestore supportWorkspace isolation
Team workflow

Small team access, tightly controlled.

Pro workspaces can add up to two daughter/operator accounts. The main owner stays in control of invitations and deletion.

G

Gmail-only invitations

The owner creates the operator with a Gmail address and temporary password, then sends a time-limited invitation email.

2

Maximum two on Pro

Pro supports up to two daughter/operator accounts. Free workspaces do not include team accounts.

O

Owner-only control

Daughter accounts cannot create or delete other team members. Their team view shows only their own identity.

Run customer conversations as a system—not a collection of tools.

Start with the widget and Inbox, then let Website Intelligence, AI assistance and lead signals build a stronger operating layer around the business.

Create your workspace